Returns & Exchanges

At Complete Care Shop, we want you to be fully satisfied with your fashion finds, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures that if a fit isn't perfect, we can help you find your new favorite style quickly and easily.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the unworn items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Attach Shipping Label

  Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your parcel.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.